Privacy notice

 

DATA CONTROLLER
ANTONE ARRIVALS, S.A. DE C.V., operating commercially as NEXATOWER, is the entity responsible for safeguarding and processing your personal information in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties and its Regulations.

Registered address:
Avenida Homero No. 404, 5th Floor, Colonia Polanco V Sección, Alcaldía Miguel Hidalgo, C.P. 11560, Mexico City.
Website: nexatower.com
Privacy contact: cotizacion@nexatower.com

CATEGORIES OF INFORMATION WE PROCESS

Depending on your interaction with NEXATOWER, we may collect different types of personal data:

Basic Personal Information
Includes your name, last name, email address, and contact phone number.

Technical Browsing Information
Automatically generated data when visiting nexatower.com, such as IP address, device characteristics, browser software, visited pages, session duration, referral source, and interaction patterns collected through cookies and similar tracking technologies.

PURPOSES OF DATA PROCESSING

Essential Purposes for Service Delivery
Your information is necessary to:

  • Establish and maintain effective communication throughout the project cycle
  • Evaluate and respond to quotation requests for development services
  • Execute contracted projects: 2D/3D video game creation, mobile application development, gamification system implementation, digital art design, and related services
  • Manage financial aspects: payment processing, electronic invoicing, and account management
  • Fulfill obligations arising from service contracts
  • Provide technical assistance, resolve incidents, and maintain support channels
  • Manage deliveries, updates, and maintenance of digital products
  • Notify you of relevant project updates or changes

Complementary Purposes for Improvement
With your consent, we may use your information to:

  • Collect feedback through experience and quality surveys
  • Develop preference analyses to personalize your experience
  • Generate internal statistics to optimize our services

Opt-out Option: If you prefer not to receive marketing communications or participate in market studies, please send an email to cotizacion@nexatower.com with the subject line: “EXCLUSION MAILING”.

INFORMATION SHARING WITH THIRD PARTIES

When Your Explicit Consent Is Required
We may share information with:

  • Specialized collaborators in software development and digital design
  • Cloud infrastructure services for secure data storage
  • Web analytics and digital communication platforms

Sharing Without Additional Authorization
As permitted by applicable law, we may share data with government authorities in response to formal legal requests.
All external recipients are contractually required to maintain equivalent data protection standards and to limit data use strictly to authorized purposes.

Implied Consent: Your silence within five (5) business days following the availability of this notice will be interpreted as consent for the transfers that require it.

EXERCISING YOUR PRIVACY RIGHTS

As the owner of personal data, the law grants you the following rights (known as ARCO rights):

  • ACCESS: To know what personal data we hold about you.
  • RECTIFICATION: To correct inaccurate or outdated information.
  • CANCELLATION: To request deletion of your data from our systems.
  • OBJECTION: To limit the use of your information for certain purposes.

Request Procedure:
Send a formal communication to cotizacion@nexatower.com with the subject line “EXERCISE OF PRIVACY RIGHTS” including:

  1. Full identification: name, last name, and active email address.
  2. Valid government-issued ID (voter card or passport).
  3. If acting through a representative: power of attorney and representative’s ID.
  4. Clear specification of the right you wish to exercise and the related data.
  5. Any additional element that helps locate your information in our records.

Response timeframes:

  • Initial review and response: within 20 business days.
  • Implementation of approved requests: within 15 business days after notification.
  • Communication will be made via the email address provided in your request.

Grounds for denial:
Your request may be denied if: identity is not adequately proven, data must be processed for legal obligations, contractual limitations exist, or third-party rights may be affected.

REVOCATION OF CONSENT

You may withdraw your authorization for the processing of your data at any time, considering that:

  • It will not have retroactive effects on processing already carried out.
  • It may prevent us from continuing to provide contracted services.
  • The process follows the same procedure as for ARCO rights.
  • We will assess feasibility according to existing legal and contractual obligations.

TRACKING TECHNOLOGIES ON OUR WEBSITE

Cookies and Similar Tools
Nexatower.com uses cookies (small text files stored in your browser) to:

  • Maintain session preferences and custom settings.
  • Analyze aggregated visitor behavior.
  • Optimize website functionality and performance.
  • Enable integrations with external platforms (social networks, analytics).

Types used:

  • Technical cookies: Essential for basic navigation (cannot be disabled).
  • Analytical cookies: Used to measure traffic and usage patterns.

Cookie control:
You can configure your browser to reject, alert, or delete cookies. Please note that disabling technical cookies may affect website functionality.

Deactivation:
Most email clients allow blocking automatic images. Modern browsers include “Do Not Track” options.

PROTECTION OF SENSITIVE INFORMATION

NEXATOWER does not intentionally request or process sensitive personal data (such as ethnic origin, religious beliefs, health status, sexual preferences, or union membership) unless required by a specific project, in which case explicit written consent will be requested.

CHANGES TO THIS NOTICE

We reserve the right to update this document to reflect legislative, operational, or service-related changes.
Updates will be available at:
Website: nexatower.com/privacidad
Last updated: September 30, 2025

CONSENT

By providing your personal data through any channel (web forms, email, phone communication, or contracts), you expressly acknowledge that you have read, understood, and agreed to the terms of this Comprehensive Privacy Notice.

ANTONE ARRIVALS, S.A. DE C.V.
NEXATOWER – Innovation in Digital Development

 

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